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FAQ

Frequently Asked Question

Are there chairs at the venue? No. This is a picnic-style festival, so you are able to bring your own blanket and/or chair along with you! Chairs that are under 31 inches tall are permitted. Note that chair height is checked upon entry. No canopies or tents are allowed. No seat saving. Blankets should be folded to 4 x 5 for 2 guests with chairs on blankets.

Do we have to pay for parking?
No! Parking is free and is less than a 1 minute walk to the entrance gates.

Can I bring my own food in? Yes, you can bring your own food and beverages in! We allow picnic baskets and coolers up to 26 inches long. Glass bottles are not permitted. There will be food trucks and vendors on site.

Are there ATM machines onsite? No

What is the difference between a GA (General Admission), Premium, and a Premium Plus ticket?

 

  • General Admission - Admission at 12:00 pm. Behind the Premium area. Freestanding or sitting area behind the premium area. Personal lawn chairs or blankets are suggested.

 

  • Premium - Early Admission at 11:30 am. Roped Off Area, close to the stage. No seating's provided. Personal lawn chairs or blankets are necessary.

 

  • Premium Plus - Early admission at 11:30 am (Limited Available). Up-close and personal. Limited roped area of approx. 5 rows of Unassigned seating. (Do not bring a lawn chair).


Can I upgrade upon arrival? Yes, you can upgrade your tickets by calling 302-367-7472

Can I get a refund if an artist cancels? Artists and set times are subject to change without notice. Refunds will not be issued if an artist cancels.
 

What are the handicapped accommodations? All handicapped individuals will be allowed to enter the venue 15 minutes prior to the stated time on their ticket. One additional person is allowed to accompany you for the early entry so long as that person is also a ticket holder and has the same kind of ticket. There is a designated seating area.

Is there re-entry? No. Once your ticket is scanned, there is no re-entry.

Children — Children aged 2 and under are admitted free only when accompanied by an adult holding a ticket. All patrons must have a ticket, regardless of age. THIS IS AN ADULT EVENT

Schedule changes — The festival’s talent lineup and schedule are subject to change without notice.

What happens if it rains? The ATM festival will be held rain or shine.


Animals (service animals are welcome, but no pets)  Service animals are permitted throughout the venue. However, this does not include emotional support animals, therapy animals, or companion animals. Any animal whose task is to provide protection, emotional support, well-being, comfort, or companionship is not considered a service animal and will not be allowed into the venue. Only service animals that have been individually trained and are under the proper care of their owners will be allowed within the premises.

The following guidelines must be followed:
All service animals must be registered with the ADA department upon entry into the event
All service animals must remain by the handler’s side at all times and must be harnessed, leashed, or tethered. If these devices interfere with the service animal’s work or if the handler’s disability prevents the use of these devices, the handler must maintain control of the animal through voice, signal, or other effective controls.

 

Service animals must be housebroken and must use the service animal relief area.
Anyone bringing an animal will be responsible for and liable for any damage or injury caused by the animal
All service animals should have legally required vaccinations (which ADA staff may ask to see for verification).
We ask that you do not leave your animal in your car while you’re inside the event, as vehicles without air conditioning on may become too hot and ­­unsafe for any animal.

 

Professional camera equipment & flash photography is strictly prohibited.

We kindly request your cooperation in adhering to the following policy: the use of professional camera equipment and flash photography is strictly prohibited during the concert. We aim to create an enjoyable experience for all attendees while respecting the rights of the performers and ensuring the safety and comfort of everyone present.

 

 
Prohibited Items
  • ALL Weapons

  • Alcoholic beverages

  • Kegs and mini kegs

  • Glass of any kind

  • Drones

  • Tents / Canopies

  • Signs (larger than 8.5×11″)

  • Camping equipment

  • Beach / Golf umbrellas

  • Laser pointers

  • GoPros

  • Backpacks

  • Smoking

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